Property management in Las Terrenas

Services in this category

• Finding tenants: preparing the listing, viewings, screening applicants and help with signing the lease, which is worth having a lawyer review. For holiday rentals: managing bookings and communicating with guests.
• Rental follow-up: dealing with tenants or guests, check-ins and check-outs, handling issues and inspecting the property.
• Collections: collecting rent or booking payments, handling security deposits and accounting to the owner, with receipts.
• Maintenance: coordinating cleaning, garden, pool and repairs, with quotes approved by the owner as agreed.

These services may be provided by local managers or agencies and, where applicable, directly by ProTerrenas; in that case the service is always labelled "Service ProTerrenas".

What makes Las Terrenas different

• Owners at a distance: when you live elsewhere for part of the year, the relationship relies on transparent reporting and responsive communication.
• Holiday or long-term: they call for different things. Holiday rentals mean guest turnover, cleaning between stays, online reviews and occupancy that varies with the season; long-term lets need a sound lease, an inventory and regular follow-up.
• Humidity and mould: a home left empty between lets needs airing and checks to keep mould out of wardrobes, mattresses and linen.
• Salt air: locks, air conditioners, appliances and metalwork wear out faster near the sea.
• Rain and storms: roofs, drains and windows are worth checking after heavy rain.
• Insects and termites: preventive pest control can be part of the maintenance plan.
• Household equipment: if there is an inverter, generator, pump or water tank, servicing by a technician should be planned.

The usual rhythm of a management contract

It depends on the property and the contract. Owners and managers usually agree on a periodic report (monthly, for example) covering income, expenses and incidents, and on transferring the money collected on dates set in writing. Inspections are scheduled according to whether the property is occupied, empty or let to holiday guests, and the inventory is reviewed at each change of tenant.

What the contract should specify

• The exact scope of the mandate and any tasks excluded.
• The fee: commission or flat fee, how it is calculated and which costs are billed on top.
• The account where income is collected and how quickly it is passed on.
• The maximum the manager can spend without your approval.
• Check-in and check-out inventories, with photos.
• Who holds security deposits and keys.
• Duration, notice period, termination, and the return of keys, documents and funds.

Questions to ask before signing

• Which reports will I receive, and how often?
• How and when is the money collected passed on to me? With what receipts?
• What is the commission, what is it calculated on, and what costs come on top?
• Is there a photo inventory at the start and at each change of tenant?
• Who holds the keys, how many copies exist, and how are they returned at the end?
• How are tenants screened?
• How will repair quotes be presented to me?
• Do you carry insurance? (check this yourself)
• Can you give me references from other owners?

Good practice: sign a written contract, don't hand over large sums before the service starts, and check the manager's references.

Send a request

Looking for property management in Las Terrenas? Fill in the request form with the type of property and rental, and our team will contact you on WhatsApp. You can also browse the directory and our guides.